Every successful move begins with proper planning. Experienced long distance moving companies know that a well thought-out and planned move makes the process easier on everyone. At First USA Vanlines, our Relocation Specialists are trained to guide you through the process. From planning for the appropriate truck and crew to coordinating a delivery window, our team will work with you to ensure that your move is easy and that every eventuality is anticipated. Whether you need Denver movers or if you're looking for the best Phoenix moving company, you can count on our expertise.
The first step in the process is obtaining an estimate. Our qualified Relocation Specialists are trained to work with you to estimate and plan your move, whether you need a Seattle moving company to transport your office or Dallas movers to relocate your household.We calculate your move cost by taking the size of your move, figuring out the distance based on the point of origin and destination zip codes, and determining if any special services are needed. As one of the leading moving companies in Phoenix, First USA Vanlines offers a variety of services beyond the basic move, including packing and unpacking services, storage, and assistance with pet relocation and car transport.
First USA Vanlines wants you to know as much as possible about interstate moving. Below is a general outline of how most interstate moves work:Estimate, Documents, and Delivery
Planning is the most important part of every move and planning has become a specialty of First USA Vanlines. From supplying the correct packing materials and labor through loading, safe driving and unpacking, we make sure every possibility is anticipated and every need is met. From start to finish, we handle the details.
Purpose
The purpose of the estimate is to furnish you with an approximate cost of your move. We will discuss packing services, valuation, your move schedule and all special services required.
The cost will be calculated by taking the weight of your shipment and applying the appropriate tariff rate for the number of miles it will be traveling. Any materials or services requested, in addition to the cost of loading, transporting, and unloading your goods, will be itemized and charged accordingly. Any services you require at the destination will be included when communicated to your sales representative.
Once your moving schedule has been set, notify your sales representative immediately to schedule your desired pick-up and delivery dates. The last week of a month and the period from May through September are extremely busy, and advance notice is recommended.
How is the Customer Charged? For interstate moves, most companies (including 1st Choice Moving & Storage) price their services using a standard set of rates based on weight and distance (per pounds). Then they offer "discounts" - usually 10% - 40% off the standard rates - or special tariffs to encourage business in slower seasons or to certain destinations (for example, a move from coast to coast).At the time of pickup, the customer must pay 60% of the total cost. Payment is accepted by all major credit cards, personal checks, cash, money orders, etc.
The DocumentsYour driver will present you with the Bill of Lading. This authorizes the carrier to transport your goods. Your driver is also required to complete a Household Goods Descriptive Inventory of items included in the shipment with a brief note of their condition. You will be then asked to sign the Inventory. If any additional services are necessary, the Additional Services Performed Origin/Destination Service and Delivery Report must also be completed by the driver and signed by you.
The Delivery
Any remaining balance is due at time of delivery by cash, certified check or money order. The driver begins unloading as soon as payment is received. Check with your sales representative prior to moving day to determine if credit card payment is accepted and what restrictions may apply.
As unloading begins, check off items received from your copy of the Inventory. The crew unloading your moving van is only required to place furniture once, so have a placement plan in mind. Be aware that unpacking services include taking packed items out of cartons and placing them on a table or counter. If the moving crew does your unpacking, you may request that they dispose of the used materials and containers when they have finished. Unpacking service is not included in the quote. but may be requested from your representative.
Claims
Although every effort will be made to see that your belongings arrive intact, there may be incidents when loss or damage occurs. In that event, completely unpack all your goods. Compile a list of any damaged or missing items. Locate the registration number from your Bill of Lading and call the Customer Service Department. Claim forms will be mailed promptly. You have two months from date of delivery to file your claim. However, it is suggested that you file as soon as possible.
Regardless of whether or not they file an itemized return, all taxpayers qualify to deduct certain moving expenses if they meet the following conditions:
- You are moving to a new principle residence to work as an employee or as a self-employed individual at a new principle place of work and your new job is at least 50 miles farther from your former residence than your old job location.
- You must remain a full-time employee in the general vicinity of the new job location for 39 weeks within the first 12 months following the move.
- If you are self-employed, you must remain in the new location, as self-employed or as an employee, for 78 weeks during the first 24 months following your move, and 39 weeks must be in the first 12 months.
When determining your federal adjusted gross income, you can deduct the following expenses if they are not reimbursed by your employer:
- Transportation costs from old to new residence.
- Packing, crating and unpacking charges.
- Storage-in-transit charges and valuation for 30 consecutive days.
- Cost of moving your car and your household pets.
